Vouchers

What is the voucher system?

For the 2017-18 season, we'll invite members to buy, in advance, a set of four vouchers.  One voucher may be exchanged for a ticket for any concert.  We hope the scheme will be popular and successful, but this is a trial, and we'll welcome feedback;  during 2017-18 we'll be keeping the system under review.

 

Why are we introducing a voucher system?

A voucher system lets us do two things.  Firstly, it gives an additional benefit to members, offering them the chance to pay just £7.50 per concert instead of the normal £10. By making membership more attractive we hope to encourage more people to join.  The scheme will also offer greater convenience and security by reducing the amount of money handled on a Saturday evening.

 

How much do vouchers cost?

Vouchers must be bought as a strip of four; a strip costs £30, making a saving of 25% - so every fourth concert is effectively free. 

 

How do I buy vouchers?

You can buy vouchers as soon as you’ve renewed your membership for 2017-18.  They must be bought in advance from the usual sources - Simon and Jo Blofeld at concerts, or you can send a cheque plus SSAE to Alan Parr (see back page for address details).  Additionally, members may buy vouchers from Larry Walker when renewing their membership (address details are on the back page). 

Please note that vouchers will NOT be sold at the front desk; they must be bought in advance.

 

What's the difference between a voucher and a ticket?

A ticket grants you admission to a specific concert; a voucher has to be exchanged for a ticket to any concert of your choice.  But only a ticket guarantees you a place if we have a large audience – so it’s important that you reserve a ticket exchange on the night by contacting Alan, or exchanging your voucher for a ticket at an earlier concert with Jo/Simon.  As always, if you want to be part of a large or sell-out audience you’ll need to book in advance.

 

What does a voucher look like?

A voucher is the same size as a ticket and has the usual club logo, but is a different colour (light blue).  There are spaces for your name and membership number, and the date of the concert.  You need to fill in this information before presenting the voucher, and you should also bring your membership card.

 

How do I use a voucher?  Do I need to book a ticket in advance?

If you know you're coming to the next concert then you can exchange a completed voucher for a ticket with Jo Blofeld at a previous concert.  Or you can ring or email Alan Parr (see back page) and book a place, and hand over your completed voucher (and show your membership card) when you arrive.  We always hope as many people as possible book their places in advance with Jo (at concerts) or Alan (phone, post, or email) – this lets us arrange the best seating plan, and make sure the bar is correctly stocked for the evening.

 

Which concerts can I use vouchers for? 

Once you've bought a strip of vouchers you can use them for any concert. 


What happens when I've used the whole strip?  What if I have unused vouchers at the end of the season? 

When a strip is used up you can buy another strip.  Each member can buy a maximum of three voucher strips (i.e a couple are entitled to buy six strips over the season).  And if you have a partially used strip at the end of the season you can keep the unused vouchers and use them in the following season.  


What happens if I turn up with a voucher without having booked a ticket?

If there are places available then your completed voucher will be converted to a ticket, however if it’s a sell-out then we won’t be able to admit you.  It’s enormously helpful to both us and you if we know in advance that you plan to come.

 

What happens if I turn up without a voucher?

Vouchers must be bought in advance.  If you don't have a voucher we'll ask you to buy a member’s ticket for £10 in the usual way.

    

What if I prefer to buy my tickets in the old way

We think it’s a good idea to buy a strip of vouchers even if you only come to a handful of concerts in a season, but the scheme is 100% optional.  Members can still buy tickets in all the usual ways, and they'll still cost you £10.

 

What do I do if I lose my vouchers?

We’ll be keeping a full record of vouchers sold and used, so if you mislay your vouchers then just let us know and we’ll sort things out.

 

There’s something I'm still not sure of ….

If there’s anything we haven’t made clear then don’t hesitate to ring 01442 824173 (between 0900 and 1800 Monday to Friday, please) or email ( bjazztickets@gmail.com )  and we’ll try and clear things up.  Or of course you can speak to any committee member at concerts.


What’s the catch?

There isn’t one – the scheme makes membership even better value for money.  We’re a club for people to enjoy themselves, not a business to make money out of members.

 .........

 

Here’s a summary of what you need to do:

You can only buy vouchers if you’ve renewed your membership, so the first thing you need to do is renew with Larry Walker as soon as possible.  You can do this at any concert, or postally at the address given in your yellow programme and membership documentation.

Vouchers will be available as soon as you’ve renewed your membership – for your convenience we’ll encourage you to renew, and then buy your vouchers, at either of the final two concerts of the season (Robert Fowler on 27th May, and Amy Roberts / Richard Exall on 17th June).

And we emphasise again that vouchers must be bought in advance and will not be sold at the admissions desk, so if you want to use a voucher for the first concert of a season it is essential that you’ve bought a strip before you attend your first concert of 2017-18.  You can do that – once you’ve renewed your membership – from Jo Blofeld at the concerts on 27th May (Robert Fowler) or 17th June (Amy Roberts / Richard Exall) or by sending a cheque and SSAE to Larry Walker or Alan Parr.

 Don’t forget to fill in the details on the voucher (and check you’ve got your membership card) before you leave home!)

 ...……

 

Comments